Answers, and a way to reach us.

All the common delivery formats — MP4, MOV, MKV, AVI and WebM — plus professional codecs like ProRes and DNxHD, so you can upload straight from your editing timeline without transcoding first.

Transcription usually finishes in a fraction of the video's runtime. Auto edit runs once the transcript is ready, and clips render after that. You can leave the page — everything keeps running and the project updates when it's done.

Yes. Generate a public review link and anyone with it can leave time-coded comments, drawings and approvals — no sign-up required. You can add a password and an expiry date to the link if you need to.

Nothing is lost. Each version keeps its own feedback thread, and you can put two versions side by side in compare mode to check that a note was actually addressed.

A DaVinci Resolve plugin syncs comments onto your timeline today. Premiere Pro and Final Cut Pro round-trips are on the roadmap — vote for them there if you need them.

Free workspaces hold up to 3 members. Pro and Scale have unlimited seats and are billed per user, per month. Clients and reviewers you invite by link never count as a seat.

Yes. Internal notes and the internal review stage are only visible to workspace members. A client on a review link sees the cut and the client-facing thread, nothing else.

Every paid plan starts with 14 days free. We take card details up front so nothing interrupts your work when the trial ends, and you can cancel any time before then without being charged.

Upgrade, downgrade or cancel whenever you like from your account settings. Changes are prorated by the billing provider, and annual plans work out cheaper than paying monthly.

Uploads are encrypted in transit with TLS 1.3 and at rest with AES-256. Review links can be password-protected and set to expire, and we never share or access your content without your permission.

Yes. Deleting a project removes the source file, every rendered clip and all associated feedback from storage. Deletion is not reversible, so we ask you to confirm first.